π¦ Order Processing Time
All orders are processed and dispatched within 1β3 business days (excluding weekends and Korean national holidays).
Pre-order items will be shipped once released.
Shipping Rates & Estimated Delivery
1.USA Shipping
| Shipping Method | Estimated Delivery | Tracking Status | Recommended For |
| K-Packet | 10 β 20 Business Days | Available | Standard Orders |
| EMS (Express) | 5 β 9 Business Days | Fully Tracked | Fast Delivery |
| DHL / FedEx | 3 β 5 Business Days | Express Tracked | Urgent & Heavy Items |
2.International Shipping
| Region / Method | Shipping Option | Estimated Delivery | Tracking Status |
| Asia & Japan | K-Packet / EMS | 5 β 10 Business Days | Fully Tracked |
| Europe & Canada | K-Packet / DHL | 10 β 20 Business Days | Fully Tracked |
| Other Regions | EMS / DHL Express | 10 β 25 Business Days | Fully Tracked |
3.Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, and customs clearance fees once the package reaches its destination country.
- Customer Responsibility: All applicable customs fees, import duties, and taxes are not included in the product price or shipping charges and must be paid by the recipient upon delivery.
- Refused Packages: If a package is returned to us due to unpaid customs fees, incorrect delivery addresses, or recipient refusal, the original shipping fees and any return shipping costs incurred will be deducted from your refund.
4.Tracking Your Package & CS Support
Once your order has shipped, you will receive a confirmation email containing your tracking number.
If you have any questions regarding your shipment, please contact our support team at seoulkpopstore.official@gmail.com.